MA Licensed Collaborative Care Clinician

Concert Health is Hiring! 

Concert Health’s Collaborative Care Model allows individuals to receive the care they need while giving primary care providers an avenue to expand services and deliver high-quality integrated care. Our Mission is to build the country’s best behavioral health medical group, using the Collaborative Care model and enabling a world-class technology platform. Our Vision is that everyone deserves access to high-quality behavioral health services alongside their primary care provider.

Our Clinicians provide evidence-based interventions via the Collaborative Care Model to promote symptom reduction and optimal patient outcomes. You are a core member of a Collaborative Care team that involves the patient's Primary Care provider, psychiatric consultant, and other behavioral health providers. 

Collaborative Care is an opportunity to provide truly patient-centered care and focused evidence-based interventions. We provide brief interventions using evidence-based techniques such as Problem Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation in Primary Care, Family Practice, and OBGYN settings. 

Job Summary

The Collaborative Care Clinician is an associate level or independently licensed behavioral health clinician reporting to the Clinical Excellence Manager. This role provides evidence-based interventions via the Collaborative Care Model to individuals (pediatric and/or adult populations) experiencing mild to moderate symptoms and utilizes evidence-based therapeutic interventions to promote symptom reduction and optimal patient outcomes.  This position requires an active state license in Massachusetts; or, Maine; New Hampshire; Vermont; Connecticut; Rhode Island with a willingness to apply for licensure in Massachusetts.

Responsibilities: 

• Provides care to patients, based on needs of assigned Care Pod, customizing treatment plan to individual patient needs.
• Supports and closely coordinates behavioral health care with the patient’s primary care provider and (when appropriate) other service providers.
• Screens and assesses patients for common behavioral health and substance use disorders using PHQ9, GAD7, Columbia Suicide Risk Assessment, or other tools as required.
• Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of reduction in symptoms.
• Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness.
• Tracks patient follow-up and clinical outcomes using a registry, records encounters in the registry and uses the system to identify and re-engage patients.
• Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients.
• Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services.
• Documents patient progress and treatment recommendations in Salesforce and the electronic health record so they can be easily shared with primary care providers, the psychiatric consultant, and other treating providers.
• Completes relapse prevention plan with patients who are in remission.
• Educates patients about behavioral health/substance use disorders/treatment options.
• Establishes mutually agreeable care management plan with the care team and patient/family.
• Participates in regularly scheduled caseload consultations with psychiatric consultants.
• Identifies social determinant barriers and works alongside the Care Navigation Partner to assist in providing access to the correct level of internal or external care.

Qualifications 

• Masters degree in social work and an independent license to practice in their state (LCSW/LICSW or equivalent) 
• Masters degree in social work and registered as an associate clinician to practice in their state under supervision of a licensed clinician (LMSW/ACSW or equivalent) 
• Proficiency in evidence-based treatment approaches (Problem-Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation)
• Expertise in handling higher-acuity patients/situations
• Technical proficiency in a variety of platforms including EHRs, ability to quickly learn new technology
• Knowledge of/experience with behavioral health screening tools (PHQ9, GAD7, CSSRS, etc.)
• Fluent in both English & Spanish preferred
• Must reside in Massachusetts; Maine; New Hampshire; Vermont; Connecticut; or Rhode Island.

What We Offer

• Work from Home
• A supportive and inclusive culture
• Excellent benefits package
• 401K, 14 paid holidays (8, plus 6 floating), PTO, sick time, and more
• Technology and all the tools you need to succeed
• Educational paid time off

• $57,000-$78,000 based on experience and geographic location
• Additional salary incentive from $860 to $2,200 monthly

Come As You Are - You Are Welcome Here 

Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We are dedicated to providing a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Concert Health employees are expected to comply with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here.